{"id":2023,"date":"2025-09-16T16:53:55","date_gmt":"2025-09-16T14:53:55","guid":{"rendered":"https:\/\/valitool.org\/shipping-information\/"},"modified":"2026-10-14T11:58:30","modified_gmt":"2026-10-14T09:58:30","slug":"shipping-information","status":"publish","type":"page","link":"https:\/\/valitool.org\/en\/shipping-information\/","title":{"rendered":"Shipping information"},"content":{"rendered":"\n
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Shipping information<\/h1>\n\n <\/div>\n <\/div><\/div>\n<\/section>\n
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Last updated: 14 October 2026<\/p>\n

Translation for information:<\/strong> Only the German version of this contractual information is legally binding. This translation assists understanding; mandatory statutory rights remain unaffected.<\/p>\n

Delivery area and shipping<\/h2>\n

We deliver exclusively within Germany. Personal collection is not available.<\/p>\n

We ship with DHL Paket, including tracking. Delivery to suitable DHL Packstations and post offices is possible.<\/p>\n

Shipping costs<\/h2>\n

Shipping costs are a flat EUR 8.95 per order, including statutory VAT. There is no minimum order value. We do not charge additional shipping costs for permitted partial deliveries.<\/p>\n

Delivery time<\/h2>\n

For available, in-stock items, delivery takes 2\u20134 working days from receipt of the order, provided it is accepted. This includes our internal manual order review.<\/p>\n

Out-of-stock items cannot be ordered. If delays are foreseeable, we inform you by email and, where possible, state a new expected delivery date.<\/p>\n

Shipping notifications<\/h2>\n

You receive a shipping notification for each dispatched parcel, with a DHL tracking link and the items included. For partial deliveries, the order is marked completed only after all items have been dispatched.<\/p>\n

Please contact shop@valitool.org as soon as reasonably possible about transport damage. This is voluntary and does not restrict your statutory rights. For undeliverable parcels, we agree the next steps with you.<\/p>\n

Further information is available in our online shop terms and conditions<\/a>.<\/p>\n\n <\/div>\n <\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2023","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t